GUEST INFORMATION

Booking & Cancellation Policy

A 50% advance is required to secure a reservation. A booking is confirmed after payment proof has been verified by our team.

Cancellation refunds

7 days or more before check-in100% refund

72 hours to less than 7 days50% refund

Less than 72 hoursNon-refundable

Cancellation deadlines are calculated from 1:00 PM on the scheduled check-in date, Bangladesh time. Elysium Retreat covers any refund transfer charge.

Stay information

Check-in begins at 1:00 PM; check-out is by 11:00 AM.
Each room accommodates up to 3 guests.
An extra mattress costs ৳1,000.
Children under 10 stay free.

For help, contact bookings@elysiumretreatbd.com.